Our client, one of the UK’s most experienced IVF clinics which has been helping people to have families for over 30 years, is seeking a candidate for the position of New Patient / Sales Co-ordinator. The successful candidate will be based in Cheadle, Cheshire in a modern, state-of-the-art clinic, and will have strong sales and communication skills, with a commitment to learning. No experience in fertility is required.
Main Job Responsibilities:
– Act as the first point of call for patients starting their journey.
– Use the Patient Record Management system to track, follow up and convert potential leads.
– Inbound & outbound calls, building relationships with potential new patients and delivering exceptional customer service.
– Working towards and exceeding targets.
– Managing and responding to patient enquiries, advising the most appropriate appointments and arranging accordingly.
– Performing one to one informal visits with potential patients, providing accurate information and pricing.
– Maintaining patient records and multiple diary appointments.
– Being actively involved in the running and promoting conferences and events.
Required Candidate Skills:
– Two years proven previous sales experience
– Exceptional customer service skills, experience of liaising with patients/customers on the telephone and face to face.
Salary: £23,000 – £27,000
Location: Cheadle, Cheshire
Hours: 37.5 hours per week (flexible to include some weekend working)
Additional Inforamtion: Please note that an enhanced DBS Disclosure and Barring Service check will be required for this role.
To apply: Forward your CV following the apply link in either Word or PDF format
Please Note: due to the volume of applications being received we can only respond to those offering the relevant experience as outlined in the advert.
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Job Reference: 49548_1551887503
Salary: £23000 - £27000 per annum
Salary per: Annum
Job Start Date: